Sutherland Recruitment 2023:
Company Name Sutherland
Post Name Associate Customer Service
Salary ₹3.3 LPA*
Experience Freshers
Batch 2022/2021/2020/2019/2018
Job Location Work From Home
Job Responsibilities:
- Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions.
- Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations. Schedule a technician visit when needed.
- Improve technical skills: Attend job-related training: new hire and refresher training, new product or service updates and product cross-training.
Eligibility Criteria:
- High School diploma or equivalent –
- Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel) –
Preferred skill:
- Have excellent written and verbal communications
- Direct client contacts technical support experience
- Excellent verbal and written communication skills
- Multi-tasking skills, showcased using several applications
Tags:
workfromhome