Oracle Recruitment 2022:
Company Name Oracle
Post Name Customer Service Analyst
Salary ₹5 LPA*
Experience 0-1 yr
Job Location Hyderabad
Batch 2022/21/20/19/18/17
Job Responsibilities:
- As a member of the Support organization
- In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs.
- You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services.
Eligibility Criteria:
- Bachelor’s degree in any stream can apply.
Preferred skill:
- Good analytical and problem-solving skills
- Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
- In addition, you will need to understand the use of operating systems, hardware environments, software, networking,
- Good oral and written communication skills
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