Position: Product Support Engineer
Qualifications Bachelor’s/ Master’s Degree
Batch 2018/ 2019/ 2020/ 2021/ 2022/ 2023/ 2024
Experience Freshers (0 – 2 Years)
Location : Bangalore, India
Key Responsibilities:
Replicating and addressing product and technical challenges encountered by clients.
Cultivating comprehensive product knowledge to offer effective resolutions for product-related issues.
Assuming responsibility for technical issues, comprehending customer needs and workflows, and collaborating within escalation procedures to resolve more intricate problems.
Eligibility Criteria:
Mandatory Educational Qualification: Bachelor’s/Master’s degree in a related field.
Required Experience: 0-2 years.
Preferred skills:
Proficient in MySQL with an additional advantage of familiarity with MongoDB.
Educational background: Possession of a Bachelor’s degree in a technical field or equivalent work experience in software support and services.
Exceptional written and verbal communication skills.
Robust analytical and problem-solving capabilities.
Capability to thrive in a collaborative and dynamic work environment.
Sound understanding of the web and social media
