Company Name Cactus Communications
Post Name- Intern – Customer Service(Chat)
Salary- ₹4.6 LPA*
Experience- 0-2 yr
Job Location- Across India (Work from Home)
Batch- 2022/21/20/19/18
Bond-Not Disclosed
Job Responsibilities:
- Provide real-time support to customers via multiple and new-age chat platforms with the goal of converting inquiries
- Influence the revenue of the organization by pitching our services to clients over chat
- Identify website errors and provide solutions for the same
- You will be expected to work a 9-hour rotational work shift.
Eligibility Criteria:
- Any Degree from any stream
- Excellent verbal and written technical documentation skills
Preferred skill:
- Fresher OR Previous experience of 6 months to 1 year in a customer support role
- You should enjoy helping and using your communication, persuasion, and people skills to achieve operational & team results
- Should be tech savvy, comfortable with using various live chat software, and able to multitask Have excellent written communication skills and knowledge to deliver messages in a concise manner
