Groww Recruitment 2022:
Company Name Groww
Post Name Graduate Trainee
Salary 35K/Month*
Experience 0-1 year
Job Location Mumbai
Batch 2017/18/19/20/21/22
Job Responsibilities:
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
Eligibility Criteria:
- Undergraduate courses with a Finance background (B Com, BBA, BBM).
- 50% cut-off – 10th, 12th, and Graduation.
- No backlogs and Gap years.
Preferred skill:
- Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
- Technical aptitude and the ability to understand and explain complex concepts in simple terms.
- Excellent interpersonal and relationship-building skills.· Knowledge of other regional languages is helpful if the company works within the country.